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4 Parker Road

Pembroke, MA 02359

781-293-6222

professionalpetservices@verizon.net

 

Pet Services Agreement

 

THIS AGREEMENT IS ENTERED INTO THIS  (date), by and between Laurie Wagner, dba Professional Pet Services (hereafter referred to as “PPS ”) and (client name), of (client street), (client town) , MA (hereafter  referred to as “Pet Owner".

 

Background Information

 

PPS is in the business of providing a wide range of pet related services including, but not limited to dog walking, vacation pet sitting, obedience training, and puppy orientation.  The purpose of this agreement is to set forth the understanding of the services that the Pet Owner would like PPS to undertake on his or her behalf and the terms that govern the relationship between PPS and the Pet Owner. 

 

The parties hereby acknowledge the accuracy of the above Background Information and agree as follows: 

 

  1. SERVICES TO BE PROVIDED:  PPS will provide the following services (check all that apply):

  Dog walking – Frequency: ________________________________________________

        Social Hour– Frequency:  _________________________________________________

        Vacation pet sitting (dates):________________________________________________

        Boarding (dates):_______________________________________________________

        Board & Train (dates):___________________________________________________

 

                      (and subsequent dates as requested by client until a new contract is signed)
 

  1. SCHEDULING & REFUNDS: 
    1. Vacation Pet Sitting -Proper scheduling is essential to allow PPS to provide the services that the Pet Owner needs.  Unless otherwise stated in writing below, once a service is booked there can be no refunds if the Pet Owner arrives home early and can care for his or her pet.  Once the service is booked, no refund can be given. Payment is due in full upon booking. However, if a vacation pet sitting service is cancelled more than 7 days before the first date of the service, there will be a 25% cancellation fee and the remaining 75% of the amount paid will be credited toward the Pet Owner’s account for use to pay for any subsequent vacation pet sitting service or other pet services the Pet Owner would like.  There will be no credit for any vacation pet sitting services cancelled 7 days or less from the date of the first scheduled service (e.g. if first service is to begin on the 10th, the service must be cancelled by the 2nd to receive a credit for 75% of the cost).   Any service that is scheduled within 72 hours of the time for the first service is considered an emergency service subject to an emergency surcharge of $10.00.  
    2. Daily Walking or Social Hour - Notice of any scheduling changes must be provided in writing to PPS via e-mail at the e-mail address set forth above, or voice mail message left at the phone number listed above (please only use voice mail message to cancel a service if Pet Owner does not have e-mail access). 24 hour notice must be given to avoid the day’s visit fee.

  2. PAYMENT FOR SERVICES PROVIDED: 
    1. Vacation Pet Sitting- Payment is due in full upon booking. A full commitment on the Pet Owner’s end ensures a full commitment on the end of PPS.
    2. Daily Walking or Social Hour - Unless otherwise noted in writing in this Agreement, the Pet Owner shall pay for dog walking pet services at the end of every two weeks e.g. dog walking for the last two weeks shall be paid for by the Friday of the current week. Pet Owner will receive an email on the Wednesday before payment is due. If however, payment is not received, a check will need to be hand delivered to the above mailbox by that Friday evening. If it has not been received, a $25 late fee will be assessed. Checks shall be made payable to “Professional Pet Services” and shall be either left at the place where the Pet Owner’s pet will receive services or mailed to the above address.  There will be a $35.00 fee for all checks returned for insufficient funds.  The payment due is equal to the amount set forth below: 

      Service Provided: __________   Rate: ______

  3. PPS REPRESENATIONS:  PPS will care for your pet in a professional and reasonable manner.  Depending upon the service provided, PPS may be transporting your pet to and from exercise areas and will take all reasonable precautions to maintain the safety of your pet at all times.  PPS will use the most appropriate training methods needed to control your pet. 

  4. PET OWNER’S RESPONSIBILITIES: The Pet Owner shall be responsible for insuring that all pets have the proper equipment for use by PPS.  The Pet Owner shall provide all dogs with collars that are fitted properly around the dog’s neck and the leash provided by the Pet Owner must be in good condition to restrain the pet.  Any dog collar must be loose enough to fit 2 fingers under the collar but not so loose as to slip over the dog’s head.  All dogs must also have ID tags with current contact information at all times.

    It is imperative that any and all past actions of your pet which may impact the ability of PPS to provide the above listed services in a safe manner be disclosed to PPS including, but not limited to any past aggressive behavior (e.g. dog bites), the propensity of the pet to run off or problems in behavior around children or other animals.  The Pet Owner discloses that as of the date of this Agreement the pet has exhibited the following behavior problems (write NONE if there are no known behavior problems): ___________________________________________________

___________________________________________________________________________.

The Pet Owner has a duty to supplement this information in writing if any behavioral problems with the pet develop after the signing of this Agreement.

 

  1. WAIVER OF LIABILITY AND INDEMNIFICATION:  The Pet Owner acknowledges that any time a pet is taken outside for exercise or transported to an area for exercise there is a risk of injury, death or loss of that pet.  The potential danger to a pet is also increased significantly if the dog is permitted to exercise outside off leash.  The Pet Owner specifically acknowledges the risk of permitting a pet to exercise outside off leash and hereby _____ DOES ____ DOES NOT (Pet Owner please initial to the left of your choice) authorize PPS to permit the pet to exercise outside off leash.  The Pet Owner hereby agrees to waive any and all claims for damages against PPS, any employee or agent thereof (collectively referred to as PPS Parties) as the result of any and all injuries to the pet or loss of the pet that occurred while PPS Parties provided the requested services (including specifically exercising a pet outside off leash if authorized by the Pet Owner) so long as the PPS Parties are not grossly negligent in providing those services.  Furthermore, the Pet Owner hereby agrees to indemnify and hold harmless the PPS Parties against any and all liability, including any expenses and reasonable attorney fees, to third parties (other than liability resulting primarily from the gross negligence of the PPS Parties) arising from any action brought against the PPS Parties related in any way to the action of the Pet Owner’s pet that occurred while the pet was under the control of the PPS Parties.       

  2. EMERGENCY CONTACT:  The Pet Owner must provide a back-up emergency contact person who can gain access to the property if there was an emergency (e.g. car accident or weather-related emergency) and PPS was not able to provide the service.  It is very unlikely that this contact would ever need to be called; however, because we are dealing with animals that require routine care, this is a precaution that must be taken.  The Pet Owner’s emergency contact is ______________________ who can be reached at the following numbers:  Home:  ________________ Cell: _____________. 

  3. SNOW REMOVAL:  The Pet Owner must provide for snow removal from his or her property any time there is a snowfall in excess of 3 inches or if there is blowing and drifting snow that accumulates more then 6 inches and blocks an access door.  The Pet Owner must also provide for the treatment of ice by sanding the areas that will be used by PPS Parties in providing the pet service.  The Pet Owner must also leave an ice melt product in an obvious spot for use by PPS Parties if ice develops before the Pet Owner is able to treat the area.  For both the safety of your pet as well as PPS Parties it is essential that snow and ice be removed (or treated) in a timely manner.  Failure of the Pet Owner to clear the snow and/or treat any ice will result in an additional charge of $25 for each day that service is provided and the snow is not removed or the ice is not property treated.    The Pet Owner understands that he or she has a duty to provide a safe environment for the PPS Parties and acknowledges that he or she can be held liable if injuries to the PPS parties occur as the result of failure to treat the snow and ice. 

  4. CONTACT INFORMATION & MEDICAL ATTENTION:  Should your pet require medical attention every effort will be made to contact the Pet Owner first, and if not reachable then the Pet Owner’s veterinarian to discuss your pet’s health issue and the need for treatment.  If PPS cannot reach the Pet Owner or their vet, your pet will be taken to the nearest vet hospital for treatment.  If, in the judgment of PPS such treatment is needed, the Pet Owner hereby authorizes such medical treatment and agrees that all expenses related to the medical care provided will be the responsibility of the Pet Owner.  The contact information for the Pet Owner is as follows:

 

Pet Owner’s  Home Phone  _________;  Work Phone___________________

                      Cell Phone _________

 

 

Veterinarian’s Contact Information:  (please adjust if this isn’t your vet)

Name: Duxbury Animal Hospital

                                                            Address: 103 Depot St, Duxbury

                                                            Phone Number: (781) 934-5300

 

  1. ENTIRE AGREEMENT:  This represents the entire agreement between the parties and no verbal agreements or promises will be binding on PPS unless they have been put in writing and made a part of this written agreement.  No changes to this agreement shall be made or be binding unless made in writing and signed by both the PPS and the Pet Owner. 

  2. SEVERABILITY:  The invalidity or unenforceability of any provision of this Agreement shall not affect the validity or enforceability of any other provision of this Agreement.

  3. OTHER PROVISIONS:  The PPS and the Pet Owner have also agreed to the following provisions at the time this Agreement was signed (write NONE if no other provisions were agreed to):  __________

         __________________________________________________________________

         __________________________________________________________________

    ACCEPTED AND AGREED TO AS OF THE DATE FIRST WRITTEN ABOVE.

 

 

Professional Pet Services                                                          Pet Owner

 

                                                                                                                                                                       

Owner or authorized agent